Privacy Policy

1. Data Controller

Jaybest Multi Services SRL, operating in Punta Cana, Dominican Republic, respects the privacy of all guests, travelers, and visitors. You may reach our privacy and guest relations desk at info@jaybestmultiservices.com or via phone/WhatsApp at +1 809 408 8070.

2. Information We Collect

This website does not use intrusive forms or sell advertising profiles. Information you voluntarily provide when using our stay, transfer, or excursion quote builders via WhatsApp or email includes only:

• Your name and contact channel (WhatsApp phone number or email address).
• Estimated travel dates and number of guests or passengers.
• Flight number (optional, used exclusively for real-time PUJ Airport flight tracking).
• Hotel, villa, or pickup location in Punta Cana / Bávaro / Cap Cana / Uvero Alto.

3. Purpose of Processing

The information provided is used strictly to quote, coordinate, and confirm your bookings for private stays, airport transfers, and excursions, as well as to provide 24/7 host support during your trip and issue invoices or receipts upon request.

4. Third-Party Sharing

We never sell, rent, or trade your personal data. We only share essential logistical details (name, schedule, and pickup point) with our assigned chauffeurs, certified guides, or vessel captains to fulfill the contracted service.

5. Security & Your Rights

You may request access, correction, or deletion of your contact records at any time by emailing info@jaybestmultiservices.com or messaging our official WhatsApp line at +1 809 408 8070.